Complete List: E-Commerce & ERP Previous Year Objective Questions (Solved!)

2024: B.Tech 8th Semester Examination (S)

1. Electronic data interchange is necessary in:

(i) B2C e-commerce
(ii) B2B e-commerce
(iii) C2C e-commerce
(iv) commerce using internet Answer: (ii) B2B e-commerce

2. Symmetric encryption involves:

(i) Public key
(ii) Private key
(iii) Both (i) and (ii)
(iv) None of these Answer: (ii) Private key (Note: Symmetric encryption uses a single shared secret key)

3. The percentage of customers who visit a Website and actually buy something is called?

(i) Affiliate program
(ii) Conversion rate
(iii) Click-through
(iv) Hit ratio Answer: (ii) Conversion rate

4. What must a system do to qualify as a true ERP solution?

(i) be modular and closed
(ii) extend within the company
(iii) be flexible
(iv) all of the above Answer: (iii) be flexible

5. What floods a website with so many service requests that ultimately slows down or crashes its operation

(i) Pharming
(ii) Phishing
(iii) Spoofing
(iv) Denial of Service attack Answer: (iv) Denial of Service attack

6. A ______ is a set of planned activities designed to result in a profit in a marketplace.

(i) Business model
(ii) Business plan
(iii) Profit model
(iv) Revenue plan Answer: (i) Business model

7. Which one of the following is not one of the major types of e-commerce?

(i) B2B
(ii) C2C
(iii) B2C
(iv) C2B Answer: (iv) C2B

8. Which form of e-marketplace brings together buyers and sellers from same industry?

(i) Horizontal
(ii) Inclined
(iii) Vertical
(iv) Integrated Answer: (iii) Vertical

9. The main purpose of digital signature is

(i) Non-repudiation
(ii) Authenticity
(iii) Confidentiality
(iv) All of these Answer: (i) Non-repudiation & (ii) Authenticity (Note: In exams with flawed options, “All of these” is sometimes marked correct by examiners, but technically it does not provide confidentiality).

10. Which of the following describes e-commerce

(i) Doing business electronically
(ii) Sale of goods
(iii) Doing business
(iv) All of these Answer: (i) Doing business electronically

2024: B.Tech 7th Semester Examination

1. Which of the following is a major disadvantage of E-Commerce?

(i) 24/7 customer accessibility
(ii) Security risks and fraud
(iii) Increased market reach
(iv) Lower operational costs Answer: (ii) Security risks and fraud

2. What is a Denial-of-Service (DoS) attack in network security?

(i) Unauthorized modification of financial transactions
(ii) Overloading a system or website to make it unavailable to users
(iii) Theft of passwords using phishing techniques
(iv) Spreading viruses through email attachments Answer: (ii) Overloading a system or website to make it unavailable to users

3. Which of the following is NOT a related technology of ERP?

(i) Business Process Reengineering
(ii) Data Warehousing
(iii) Graphic Design Software
(iv) Supply Chain Management Answer: (iii) Graphic Design Software

4. What is the primary function of the Materials Management module in an ERP system?

(i) Procurement, inventory control, and warehouse management
(ii) Employee recruitment and payroll management
(iii) Financial planning and budget forecasting
(iv) Sales order processing and customer relationship management Answer: (i) Procurement, inventory control, and warehouse management

5. What is the primary objective of E-Branding?

(i) Increasing offline marketing efforts
(ii) Reducing website traffic
(iii) Building a strong online identity and customer trust
(iv) Avoiding customer interactions Answer: (iii) Building a strong online identity and customer trust

6. Which form of e-marketplace brings together buyers and sellers from the same industry?

(i) Inclined
(ii) Vertical
(iii) Integrated
(iv) Horizontal Answer: (ii) Vertical

7. What is a major hidden cost of ERP implementation?.

(i) Purchase of ERP software
(ii) Employee training and change management
(iii) Hardware costs
(iv) Vendor contracts Answer: (ii) Employee training and change management

8. Freelancers on platforms like Fiverr is best example of which segment?

(i) B2Bs
(ii) C2Bs
(iii) B2Cs
(iv) C2Cs Answer: (ii) C2Bs

9. _____ security standard is used for verifying the authenticity of digital messages or documents? (Note: The question paper mislabelled this as ‘j’ and skipped ‘i’)

(i) Cryptography
(ii) Password system
(iii) Firewall
(iv) Digital Signature Answer: (iv) Digital Signature

10. What is the primary objective of the roadmap for E-Commerce in India? (Note: This question was unlettered in the original paper)

(i) To develop infrastructure for digital payments and logistics
(ii) To promote offline retail stores
(iii) To limit the use of mobile commerce
(iv) To discourage foreign investment in the sector Answer: (i) To develop infrastructure for digital payments and logistics

2023: B.Tech 7th Semester Examination

1. In which E-commerce model, individuals are involved in both buying and selling?

(i) B2B
(ii) B2C
(iii) C2C
(iv) C2B Answer: (iii) C2C

2. What is one advantage of E-commerce?

(i) Limited market reach
(ii) High operational costs
(iii) Global accessibility
(iv) Minimal customer interaction Answer: (iii) Global accessibility

3. What is E-advertising?

(i) Traditional print advertising
(ii) TV commercials
(iii) Online advertising
(iv) Radio ads Answer: (iii) Online advertising

4. What is meant by site adhesion in E-marketing?

(i) Ensuring users stick to the website
(ii) Encouraging visitors to leave quickly
(iii) Making the website difficult to navigate
(iv) Ignoring user feedback Answer: (i) Ensuring users stick to the website

5. Who breaks into other people’s computer systems and steals and destroys information?

(i) Hackers
(ii) Software
(iii) Hacktivists
(iv) Script kiddies Answer: (i) Hackers

6. Which e-security risk involves disrupting network or website availability?

(i) Denial-of-Service attack
(ii) Unauthorised access
(iii) Virus infection
(iv) Data theft Answer: (i) Denial-of-Service attack

7. Which of the following is an example of a virtual currency?

(i) Bitcoin
(ii) Visa card
(iii) PayPal
(iv) Bank transfer Answer: (i) Bitcoin

8. What is a key component of ERP implementation life cycle?

(i) Project management
(ii) Avoiding user involvement
(iii) Ignoring organizational change
(iv) Lack of monitoring Answer: (i) Project management

9. What is the heart of any ERP system?

(i) Information
(ii) Employees
(iii) Database
(iv) Customers Answer: (iii) Database

10. Amazon.com is well known for which E-Commerce marketing techniques?

(i) Pop-up ads
(ii) Affiliated programs
(iii) Virtual marketing
(iv) Banner ads Answer: (ii) Affiliated programs

2023: Special Examination

1. Which of the following describes E-Commerce?

(i) Doing business electronically
(ii) Doing business
(iii) Sale of goods
(iv) All of the above Answer: (iv) All of the above

2. What is at the heart of any ERP system?

(i) Information
(ii) Employees
(iii) Customers
(iv) Database Answer: (iv) Database

3. Which of the following is a part of the four main types for E-commerce?

(i) B2B
(ii) B2C
(iii) C2B
(iv) All of the above Answer: (iv) All of the above

4. Which segment does eBay, Amazon. Com belong?

(i) B2Bs
(ii) B2Cs
(iii) C2Bs
(iv) C2Cs Answer: Both (ii) B2Cs and (iv) C2Cs (Amazon is primarily B2C, while eBay is primarily C2C)

5. Which of the following is a part of the four main types for E-commerce? (Exact duplicate printed on the exam paper)

(i) B2B
(ii) B2C
(iii) C2B
(iv) All of the above Answer: (iv) All of the above

6. What is at the heart of any ERP system? (Exact duplicate printed on the exam paper)

(i) Information
(ii) Employees
(iii) Customers
(iv) Database Answer: (iv) Database

7. Digital cash has which of the following characteristics?

(i) Anonymity
(ii) Security
(iii) Confidentiality
(iv) All of the above Answer: (iv) All of the above

8. The best products to sell in B2C E-commerce are

(i) small products
(ii) digital products
(iii) speciality products
(iv) fresh products Answer: (ii) digital products

9. The percentage of customers who visit a website and actually buy something is called

(i) affiliate programs
(ii) click-through
(iii) spam
(iv) conversion rate Answer: (iv) conversion rate

10. What must a system do to qualify as a true ERP solution?

(i) Be flexible
(ii) Be modular and closed
(iii) Extend within the company
(iv) All of the above Answer: (i) Be flexible

2022: End Semester Examination

1. In which year WWW (World Wide Web) was introduced:

(i) 1996
(ii) 1994
(iii) 1990
(iv) 1991 Answer: (iii) 1990

2. Which protects the system from external threats?

(i) Firewall
(ii) EDI
(iii) ERP
(iv) All of above Answer: (i) Firewall

3. Which type of add appears on a web page?

(i) pop-under ad
(ii) pop-up ad
(iii) banner ad
(iv) discount ad Answer: (iii) banner ad

4. Which of the following is not a key element of the business model?

(i) Competitive advantage
(ii) Market strategy
(iii) Universal standards
(iv) Value Proposition Answer: (iii) Universal standards

5. Which segment do ‘olx’ belongs?

(i) B2B
(ii) B2C
(iii) C2C
(iv) None of the above Answer: (iii) C2C

6. Which e-commerce model involves the sale of goods of services from businesses to the general public?

(i) Business to Government
(ii) Business to Consumer
(iii) Business to Business
(iv) Consumer to Business Answer: (ii) Business to Consumer

7. _____ is referred to as the percentage of customers, by whom a Web site is visited and something is purchased by them.

(i) Conversion rate
(ii) Spam
(iii) Affiliate Programs
(iv) Click-through Answer: (i) Conversion rate

8. Which of the following is/are considered examples of the Consumer to consumer (C2C) model?

(i) Amazon.com
(ii) e-bay
(iii) flipkart
(iv) All of the above Answer: (ii) e-bay

9. VPN stands for

(i) Virtual Private Network
(ii) Virtual Public Network
(iii) Virtual Processed Network
(iv) None of these Answer: (i) Virtual Private Network

10. Which of the following is not a key element of the business model? (Exact duplicate printed on the exam paper)

(i) Competitive advantage
(ii) Market strategy
(iii) Universal standards
(iv) Value Proposition Answer: (iii) Universal standards

2022: B.Tech 7th Semester Special Exam

(Note: The Q1 section for this specific paper only contained 9 questions).

1. Who are the primary users of SCM systems?

(i) Sales, marketing, customer service
(ii) Accounting, finance, logistics and production
(iii) Customers, resellers, partners, suppliers and distributors
(iv) All of the above Answer: (iii) Customers, resellers, partners, suppliers and distributors

2. Amazon.com is well-known for which e-Commerce marketing technique?

(i) Banner ads
(ii) Pop-up ads
(iii) Affiliated Programs
(iv) Viral Marketing Answer: (iii) Affiliated Programs

3. The primary source of financing during the early years of e-commerce was

(i) bank loans
(ii) large retail firms
(iii) venture capital funds
(iv) initial public offerings Answer: (iii) venture capital funds

4. What floods a Website with so many requests for service that it slows down or crashes?

(i) Computer virus
(ii) Denial-of-service attack
(iii) Worm
(iv) None of the above Answer: (ii) Denial-of-service attack

5. Which one is not a layer of e-commerce infrastructure?

(i) Physical layer
(ii) Product layer
(iii) Service layer
(iv) None of the above Answer: (ii) Product layer

6. The dimension of e-commerce that enables commerce across national boundaries is called

(i) interactivity
(ii) global reach
(iii) richness
(iv) ubiquity Answer: (ii) global reach

7. Which of the following describes e-commerce?

(i) Doing business electronically
(ii) Doing business
(iii) Sale of goods
(iv) All of the above Answer: (iv) All of the above

8. Which protect systems from external threats?

(i) Firewall
(ii) EDI
(iii) ERP
(iv) Script kiddies Answer: (i) Firewall

9. What are different types of software, which sit in the middle and provide connectivity between two or more software applications?

(i) Middleware
(ii) Enterprise application integration middleware
(iii) Automated business process
(iv) E-business infrastructure Answer: (i) Middleware